Terms & Conditions
General Terms and Conditions of Business
Scope of application
It is pointed out that the following information obligations are only obligatory with regard to those products that do not fall under the exception of the Distance and Outward Transactions Act according to §2 para. 1 no. 11. The aforementioned exception covers the delivery of food, beverages or other household goods of daily use which are delivered by the trader in the course of frequent and regular trips to the consumer's place of residence, place of stay or place of work.
Basic information on the business: see imprint
Essential characteristics of the good or service: See product description on the website.
Total price or total charges applicable for each billing period and payment terms: See the prices of the individual products on the website. Furthermore, the price is displayed prior to the conclusion of the contract in the course of the contract conclusion process.
Freight, Delivery, Shipping or Other Charges: Any such charges will be displayed prior to entering into the Contract as part of the Contract process.
Delivery and performance conditions: See the relevant parts of the contract terms and conditions. The estimated delivery time will be indicated separately before the conclusion of the contract.
Conditions, time limits and procedure for exercising the right of withdrawal, including the provision of the model withdrawal form: Any such costs will be indicated before conclusion of the contract in the course of the contract conclusion process.
If applicable, the costs for returning the goods: Any such costs will be indicated before the conclusion of the contract in the course of the contract conclusion process.
Possible obligation to pay a pro rata amount for the services already provided in the event of withdrawal: The information will be displayed before conclusion of the contract in the course of the contract conclusion process.
Information on the existence of a statutory warranty right for the goods, if applicable, the existence and conditions of after-sales services and of commercial guarantees: The information is displayed before conclusion of the contract in the course of the contract conclusion process.
Term of the contract: These are always target debt relationships. Contract periods are not provided for.
Conditions for termination of open-ended contracts or automatically renewing contracts: No continuing obligations are provided for.
Deposit and its conditions: No deposits are provided for.
By placing an order, the buyer agrees to the application of these conditions. The Buyer's order is an offer to us to purchase the Goods ordered. It does not constitute a contract for the purchase of the goods ordered. The contract for the purchase of the goods shall be concluded when the ordered goods are actually handed over to the Buyer at the place of delivery. An automatic e-mail confirming the order only means that we will endeavour to hand over the ordered goods to the buyer at the specified place of delivery.
Unless otherwise agreed, delivery will be made to the delivery address specified by the purchaser by messenger service, post or the company's own delivery service. The buyer must be ready to receive the goods and prevent delays. We would like to point out that all information on availability, dispatch or delivery are estimated information and not binding or guaranteed dispatch or delivery dates.
The Buyer will receive invoices electronically to the e-mail address provided by the Buyer.
In general, we shall be liable to our buyers without limitation if and to the extent that the cause of the damage is based on an intentional or grossly negligent breach of duty on our part.
We shall not be liable for damages due to slightly negligent breaches of duty if liability is not objectively justified. Such factual justification is lacking in particular if the amount of damage is disproportionate to the damage handling expenses incurred by us. The above limitations of liability shall not apply in the event of injury to life, limb or health. Liability under the title of product liability remains unaffected.
Austrian law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. The exclusive jurisdiction of the competent court in the district of Vienna City (Republic of Austria) is agreed, unless Article 17 of the Brussels Ia Regulation precludes this.